Support

Get the help you need here

QCOM Controls has a well-trained staff at your disposal for technical support and information. We will be happy to assist you with installation questions, programming issues and troubleshooting of technical problems. However, you also have a complete library of technical support information at your fingertips at our website.

Please take a few minutes to peruse the links below to get an idea of the kind of technical support that is available to you.

Technical Tips

Here you will find a complete library of Technical Tips documents for specific answers to frequently asked questions. These tips are based on many years of technical support experience with growers like yourself. We think you will find many of the answers you need here!

Installation Tips

Here you will find valuable time-saving tips for the installation phase of your GEMLink orientation. If you use these tips, you can save much time and effort during the installation process.

Articles

Reprints of magazine articles written by members of our staff that you may find interesting and helpful to your greenhouse operation.

Technical Contact

Please contact us if you need help with any support issue, including software configuration and/or programming. We will be happy to help. Use our online form to contact us by e-mail for any support questions you may have or to request information about any of our products.

Information Request

Use our online form to contact us by e-mail for any support questions you may have or to request information about any of our products.

24/7 Emergency after-hours service:

If your problem is truly an emergency and cannot wait for regular business hours, call 800-833-9123 or 949-833-1000 and follow the instructions. Make sure to clearly state your TELEPHONE NUMBER and a detailed message of the nature of the problem so we can return your call promptly. You will receive a call from one of our service technicians who can assist you.